People are often nervous before their first message to an ID desk, mostly because they have heard stories about fake agents. So instead of describing the process in general terms, this post shows the actual conversation as it usually runs on our WhatsApp, with the reasons behind each question. If the chat you are having with anyone, us included, goes very differently from this, slow down and ask why.

The overview of what an ID is and what you get with it lives on our Get 99Exch ID page. This one is the practical walkthrough.

Before you open the chat

Have these ready. It saves a lot of back and forth:

  • The name you want on the account. Ideally the same name as on the bank or UPI account you will pay from and withdraw to.
  • Two or three username ideas. Short, letters and numbers only. Popular names are often taken on the panel.
  • How you plan to deposit: UPI or bank transfer.
  • A budget you have already decided on. Decide it now, not after your first bet.

The conversation, step by step

1. Your opening message

One line is enough. Any of these work:

You: Hi, I want a new 99exch ID.
You: Namaste, 99exch ki new ID chahiye.
You: New to exchanges. Can I get a demo ID first?

If you are completely new, the third one is the best choice. A demo ID runs on play balance, so you can see the back and lay columns, place a few practice bets and find your way around the panel without paying anything.

2. What we ask you

Desk: Sure. Please share (1) the name for the account, (2) a username you would like, and (3) whether you will deposit by UPI or bank transfer. Please confirm you are 18 or older.

That is the whole list. We ask for the name so a later withdrawal can be matched to your bank account, the username because it is your login, and the deposit method so we send you the right payment details. You are not asked for Aadhaar or PAN photos to get a basic ID, and you should be careful with anyone who asks for document scans over chat.

3. Your reply

You: Name: Rahul Verma. Username: rahul_27 or rahul27v. UPI. Yes, I am over 18.

4. Ask the money questions now, not later

This is the step most people skip. Before you pay a rupee, ask:

You: What is the minimum deposit and minimum withdrawal right now? How long does a withdrawal usually take? Are there any conditions on withdrawing?

The panel sets the minimums, and they can change, so we confirm them on WhatsApp at the time instead of printing numbers on this site that may go out of date. Having the answers in writing in your chat is useful if there is ever a disagreement later. Any desk that dodges these questions is telling you something.

5. Payment details and your deposit

Desk: Your ID is reserved. To load it, pay to the UPI ID below and send the screenshot with the UTR number.

Pay only to the details sent in that same chat, from an account in your own name. Copy the 12-digit UTR (sometimes shown as "UPI transaction ID" or "UPI Ref No") from your payment app and send it with the screenshot. The full process, including what to do if the balance does not show, is in the 99exch deposit guide.

6. Your login details

Desk: Done. Username: rahul_27. Password: (temporary). Login link: (panel address). Balance loaded. Please change your password on first login.

Save that panel link somewhere you can find it, such as a pinned message or a home-screen shortcut. Searching Google for "99exch login" each time is how people end up typing their password into a clone page.

At no point in this chat do we ask for your UPI PIN, any OTP, your card number, your net-banking password or remote access to your phone. If a message asks for any of these, even one that seems to come from us, stop and call or message us on the number you started with.

Checklist for your first ten minutes

CheckWhy it matters
Log in using the link from the chat, not from a search resultClone login pages look identical and exist only to collect passwords.
Change the password to one you use nowhere elseThe temporary password was typed in a chat, so treat it as known.
Check the balance equals what you paidIf not, screenshot it and tell us before placing anything.
Find "exposure" next to the balanceIt shows money tied up in open bets. You will need to read it before every withdrawal.
Place one small bet and look at your bet listLearn where "matched" and "unmatched" show up while the stake is tiny.
Try a small withdrawal earlyIt tests the whole loop. See the withdrawal guide.

Things that go wrong, and the fix

  • "Username already taken." That is why you send two or three. We pick the first free one and tell you.
  • You paid from a family member's account. Tell us straight away. It can usually be sorted, but withdrawals will go to an account in the ID holder's name, so plan for that.
  • You lost the chat. New phone, reinstalled WhatsApp? Message us from the same number with your username. Never send your password, even to us.
  • Someone else messages you claiming to be "99exch support". We do not cold-message players from new numbers with offers. Ignore it and check with us.

Before you place real bets

Spend twenty minutes learning the panel before staking real money. The lay column is where beginners get hurt, because a lay reserves your liability rather than your stake. Our explainer on how a betting exchange works walks through it with numbers.

Also be clear on the law where you live. The Promotion and Regulation of Online Gaming Act, 2025 restricts online money games nationally and several states have their own bans. You are responsible for checking the law where you live; this is not legal advice. IDs are for adults (18+) only.

Frequently asked questions

How long does it take to get a 99exch ID?

The chat itself usually takes a few minutes. The ID is ready once we have your details and, for a real-money ID, once your first deposit is confirmed. A demo ID can be set up without any payment.

Do I need to send documents?

Not for a basic ID. We ask for a name, a preferred username and your deposit method. We never ask for your password, OTP, UPI PIN or card details.

What is the minimum deposit?

The panel sets the minimum deposit and withdrawal, and they can change. Ask us on WhatsApp and we will confirm the current figures before you pay.

Start the Chat on WhatsApp

Written and maintained by the 99exch.ind.in ID desk. We set up IDs and answer login and payment questions on WhatsApp every day, and the sample messages above are based on the chats we actually have. Last reviewed . Spotted something out of date? Tell us.