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Terms & Conditions

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These terms cover two things: using this website, and using the ID service we run over WhatsApp. By asking us for an ID, depositing through us or using an ID we issued, you agree to them. They are written in plain English on purpose. If anything is unclear, ask us before you pay.

1. Who we are

99exch.ind.in is an ID provider and support desk for the 99exch betting exchange. We create IDs, load deposits, pay withdrawals and help with login problems. We are not the operator of the exchange. We do not own or run the panel software, set the odds, settle the markets or control the casino games.

2. Who can use the service

  • You must be 18 or older. We may ask you to confirm your age, and we will close any ID we believe belongs to someone younger.
  • You are responsible for checking whether you are allowed to use a betting exchange where you live. The Promotion and Regulation of Online Gaming Act, 2025 restricts online money games nationally and several states have their own bans. We do not say betting is legal for you, and nothing on this site is legal advice.
  • One person, one ID, in your own name, paid for with your own money.

3. Your ID and password

  • Keep your password to yourself. Change it on first login and do not reuse one from another site.
  • You are responsible for bets placed from your ID. If you think someone else has logged in, tell us straight away so we can reset it.
  • We will never ask for your password, OTP or UPI PIN. Anyone who does is not us.
  • Only log in on the panel link we send you. See the login guide if you are unsure.

4. Bets are governed by the panel's rules

When you place a bet, the 99exch panel's own market rules decide how it is matched, suspended, settled or voided. That includes what happens with rain-affected matches, abandoned games, palpable errors and bets placed during a suspension. We cannot overrule a settlement. If you think a bet was settled wrongly, send us the bet ID and a screenshot and we will raise it with the panel, but the panel's decision is final.

5. Deposits and withdrawals

  • Pay only to the payment details we send in your current chat, and keep the UTR or reference number.
  • Minimums, maximums and timings are set by the panel and can change. We confirm them on WhatsApp before you pay rather than printing figures here.
  • Withdrawals go to an account in your own name. We may ask for proof that a payment or payout account is yours before we release money.
  • Money tied up in open bets (exposure) cannot be withdrawn until those bets settle.

The step-by-step process is in the deposit guide and withdrawal guide.

6. When we can refuse or close an ID

We can decline to open an ID, or suspend or close one, if:

  • we believe you are under 18;
  • we see signs of fraud, such as payments from someone else's account, chargebacks or fake payment screenshots;
  • an ID is shared, sold or used for someone else;
  • you are abusive or threatening towards the desk;
  • you ask us to, including for responsible gaming reasons.

If we close an ID, any genuine settled balance is paid back to you, unless it is linked to fraud we need to investigate first.

7. No guarantees

Betting carries financial risk and most players lose over time. Nothing on this site, in our guides or in our chats is a tip, a promise of winnings or financial advice. We also cannot guarantee that the panel, a market or this website will always be available, or that every guide is free of mistakes; panel features change, and we update pages when we notice.

8. Limits on our responsibility

We take responsibility for doing our own part properly: crediting the deposits you send us, paying the withdrawals we confirm, and handling your details as described in our privacy policy. We are not responsible for:

  • money lost on bets or casino games;
  • decisions made by the panel operator, including outages, voided bets or rule changes;
  • delays caused by your bank, a UPI app or a payment network;
  • losses caused by sharing your password or paying someone other than us.

Where we are responsible for a mistake, such as crediting the wrong amount, our liability is limited to putting that transaction right. Nothing in these terms removes rights you have under Indian law that cannot be excluded.

9. Changes and contact

We may update these terms as the service or the law changes; the date at the top shows the latest version. Questions or complaints: use the contact page.